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The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
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This useful resource reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our
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"The way you speak will determine your pathway to success. You Said What?! is your guidebook." —Jeffrey Gitomer, author of The Little Red Book of Selling
Communication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.
You Said What?! is an action-oriented...
Communication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.
You Said What?! is an action-oriented...
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English
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Description
"In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers to have more impactful conversations at work and home. Through stories, exercises, and tips, Trimboli shares invaluable insights to help you notice when you aren't listening--and what to do about it."--
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"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough...
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"Stop complicating everything! Simple messages and ideas are more powerful, more memorable, and win people over. We often sabotage ourselves by using complicated words and ideas to make our message seem more important. Do you want your colleagues and customers to listen to you? Entrepreneur and teacher Ben Guttmann provides simple tools and practices to make everything you do and say work better by "keeping it simple.""--
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An international bestseller that has sold more than a million copies worldwide, Surrounded by Idiots shares a simple, revolutionary method of understanding the people around you that will change how you interact with everyone from your coworkers to your spouse. Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone's pattern of behavior is the...
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"Provides thought-provoking insights and workable solutions to communicating with others in a changing world. . . . Highly recommended." -Library Journal, starred review
At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen, and one of America's leading communication experts. In this revised and updated edition, Hamlin shows...
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“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” —Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
Collaboration is increasingly difficult and increasingly necessary.
Often, to get something done that really matters to us, we need to work with people we don’t agree with or like or...
Collaboration is increasingly difficult and increasingly necessary.
Often, to get something done that really matters to us, we need to work with people we don’t agree with or like or...
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Pub. Date
2020.
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English
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Description
"Too often people avoid difficult conversations, but these discussions often need to happen to bring people together so we can all succeed. There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about...
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"Based on author Carmine Gallo's career as a Fortune 500 communications coach and Emmy Award-winning television journalist, 10 Simple Secrets of the World's Greatest Communicators has been updated and revised to show business people how to achieve their personal and professional goals by mastering the ten simple secrets used by the world's greatest business communicators. The book offers techniques and proven tips that explain how these successful...
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Using six steps and a "SECRET" formula, international speaker, Fortune 500 strategist, and bestselling management author Ken Tucker explores the challenging skill sets required to navigate conflict and crucial conversations effectively.
Drawing upon decades of experience in the corporate and government worlds, Tucker teaches leaders how to say what they really need to say and say it right so that their people and organizations execute the results...
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Overview: Internationally acclaimed experts on communication between parents and children, Adele Faber and Elaine Mazlish "are doing for parenting today what Dr. Spock did for our generation" (Parent Magazine). Now, this bestselling classic includes fresh insights and suggestions as well as the author's time-tested methods to solve common problems and build foundations for lasting relationships, including innovative ways to: Cope with your child's...
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Pub. Date
2021.
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English
Description
Anna Sale wants you to have that conversation. You know the one. The one that you've been avoiding or putting off, maybe for years. The one that you've thought "they'll never understand "or" do I really want to bring that up? or "It's not going to go well, so why even try?". Sale is the founder and host of WNYC's popular award-winning podcast Death, Sex, & Money, or as the New York Times dubbed her, "a therapist at happy hour" . She and her guests...
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2017.
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With a combination of storytelling, cartoons, and fly-on-the-wall discussions from their workshops, Faber and King provide concrete tools and tips that will transform your relationship with the young kids in your life. What do you do with a little kid who ... won't brush her teeth ... screams in his car seat ... pinches the baby ... refuses to eat vegetables ... throws books in the library ... runs rampant in the supermarket? Organized according to...
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"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success—nonverbal intelligence." — Robert B. Cialdini, author of Influence: Science and Practice
"Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer." — Jack Canfield, co-author
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