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The new edition of the bestselling guide on creating and using key performance indicators—offers significant new and revised content
Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization's current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or activity-based
...Turn the performance review process into a performance enhancement process
Fearless Performance Reviews introduces a groundbreaking new framework that transforms not just the review process but the entire relationship between coach and employee.
Experts Jeffrey and Linda Russell replace the traditional performance review with the Performance Coaching Conversation, a bottom-up alternative in which the employee
...18) Medical licensing and discipline in America: a history of the Federation of State Medical Boards
Put every employee on the path to excellence!
Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate.
Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined
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